Where are your products sourced from?
Our products are sourced in the US from established brands, authorized channels, and reputable distributors.
We focus on authenticity, product quality, and reliable sourcing so parents can shop with greater confidence.
Where do you ship from?
Orders are shipped from the US directly to customers in India.
Are duties and taxes included?
Yes. Where your checkout/order specifically states that duties and taxes are included, we arrange shipment on a duties-and-taxes-paid basis so you don't receive an unexpected customs bill upon delivery.
How long does delivery take?
International delivery times can vary depending on the destination, carrier, customs processing, and other factors outside our control.
The estimated delivery timeframe shown at checkout is an estimate rather than a guaranteed delivery date.
How can I track my order?
Once your order ships, you'll receive tracking information using the email address or contact information provided with your order.
Are the products authentic?
Authenticity is a core part of our sourcing approach. We source from brands and reputable U.S. distribution channels rather than unknown or unverified sources.
Why do some products have different packaging?
Brands occasionally update labels, packaging, serving sizes, formulations, or product designs. The product you receive may therefore look slightly different from an image shown on our website.
Always refer to the label on the product you actually receive.
How do I choose a supplement for my child?
Our website helps parents browse products by age, format, ingredients, and other characteristics. This information is provided for general informational purposes and is not medical advice.
A child's nutritional needs can vary. Please consult your pediatrician or another qualified healthcare professional before starting a supplement, particularly for infants, children taking medication, or children with allergies or medical conditions.
Does “thoughtfully chosen” mean every product has the same ingredients?
No. Different products and brands use different formulations.
“Thoughtfully chosen” describes our approach to selecting and presenting products; it does not mean that every product is free from every type of sugar, sweetener, allergen, additive, or other ingredient.
Please review the individual product label before purchasing.
What if my child has an allergy?
Always review the manufacturer's current ingredient and allergen information before use.
Do not rely solely on website filters, descriptions, photographs, or category labels when making an allergy-related decision.
Can I return a supplement if my child doesn't like it?
No. Because our products are ingestible health and wellness products shipped internationally, we do not accept returns or exchanges for change of mind, taste/flavor preferences, or a child's refusal to use the product.
Please review the product carefully before ordering.
What if my order arrives damaged or I receive the wrong item?
Contact us promptly with your order number and clear photographs of the item, packaging, and shipping label.
If we confirm that an item arrived materially damaged, was incorrect, or was missing due to our error, we'll work with you on an appropriate resolution.